Learn about how to get the most of your account on Fidelity.com, including frequently asked questions, how-to articles and videos.
In recent times, numerous Fidelity customers have received emails originating from addresses with the @fmr.com extension, leading to understandable concerns about their legitimacy. Understanding the Domain: @fmr.com The primary question many customers have is whether the @fmr.com is a valid domain associated with Fidelity Investments. Users have raised queries, seeking confirmation regarding the authenticity of … Read more
Are you encountering the “Service Unavailable” message when accessing your Fidelity account or using the platform? This guide will walk you through several troubleshooting steps to get you back on track. Possible Causes There could be several reasons for receiving this error message: Fixing “Service Unavailable” Error on Fidelity Website Here are some steps you … Read more
The “Access Denied” error on Fidelity.com is a common issue that can arise for various reasons, leading to restricted access to Fidelity’s services. It can manifest in different forms, preventing you from logging in, viewing specific pages, or completing essential tasks like fund transfers. You may see the following message: Access Denied You don’t have … Read more
When opening a brokerage or cash management account with Fidelity, many individuals wonder about potential credit checks and their impact. Does Fidelity Check Your Credit? Fidelity representatives indicate that they typically do not conduct hard credit pulls for new accounts. Several users across forums have reported varied experiences. Some claimed no impact on their credit reports, meaning … Read more
Congratulations on landing a position with Fidelity Investments! You may be concerned about the impending drug testing process. Let me share insights and tips from firsthand experiences and discussions to help you go through this procedure smoothly. Fidelity’s Approach to Drug Testing Fidelity Investments, like many financial institutions, conducts drug testing as part of their … Read more
The Fidelity (009979) error commonly occurs due to restrictions set by your employers or plan administrators. Self-Directed BrokerageLink accounts, often linked to employer-sponsored plans like 401(k), have specific limitations on stocks and ETFs that can be traded. (009979) Your Self-Directed Brokerage account is ineligible for this type of security. In addition, certain securities, especially those … Read more
Are you facing trouble with Fidelity’s “Remember this device” feature not working despite enabling two-factor authentication (2FA)? Even after selecting “Don’t ask me again on this device,” the feature doesn’t work as expected. I was prompted for 2FA each time I logged in to my Fidelity account. I have to open the Fidelity app and … Read more