Suspicious Email [email protected] – Legit or Scam?

Have you ever received an unexpected email from [email protected]?

So, here’s the scoop: these emails claim your phone number has been added to an account. Understandably, that can seem suspicious, especially when you’ve never opened an account with Fidelity Investments before.

Is This Email Legit?

The emails appear to originate from Fidelity, raising suspicions of phishing or unauthorized account access.

I contacted a Fidelity representative regarding the email content from [email protected], and here is what they have to say.

Your employer recently signed you up for new benefits at work; it could be a 401k plan that utilizes the Fidelity NetBenefits program. As a result, your phone number is added to the system. If that’s the case, reach out to HR or Fidelity retirement benefits line at 1-800-835-5097.

They should have more information about your account with Fidelity Investments.

Given the sensitivity of the situation, here are additional steps you can take when encountering such emails:

  1. Do Not Click Links or Reply: Avoid interacting with links or responding directly to suspicious emails to prevent potential security risks.
  2. Verify Account Status: Visit the official Fidelity website independently (not through email links) and use verified contact information to confirm account status or report suspicious activity.

Diego, a seasoned financial analyst in New York, brings a decade of expertise to guiding financial decisions. As a blogger for, he simplifies finance, offering insights on Fidelity Investments. Beyond numbers, he explores NYC's culture and enjoys capturing moments through his photography.

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