Fidelity has two desktop platforms with similar names, and search results often mix them up. This page explains the difference, where Fidelity says to download, and links to our guides for the most common Active Trader Pro questions.
Fidelity Trader+ vs. Active Trader Pro Classic
| Fidelity Trader+ | Active Trader Pro Classic | |
|---|---|---|
| Where it runs | Desktop (Windows and macOS), web browser, mobile app mode | Desktop only |
| Cost | Free to use; account or transaction fees may apply | Not stated on the pages we checked |
| Status | Current; Fidelity says it receives updates | Legacy; Fidelity says you can still use it |
Source: Fidelity’s Active Trader Pro access page, checked September 26, 2026. Fidelity can change these details, so confirm on its page.
How To Download and Sign In
- Go to the download page Fidelity lists for Active Trader Pro (fidelity.com/atp, per its desktop FAQ).
- Run the one-time download and installation. Fidelity says it takes about five minutes.
- Sign in with your regular Fidelity.com username and password.
- Check Fidelity’s system requirements if the install does not run.
On a Mac, Fidelity says the platform bundles CrossOver and Microsoft .NET, so you do not need a separate copy of Windows, and layouts sync between Mac and PC. Fidelity also says it is not available for iPad or iPhone.
Active Trader Pro Guides
- How much Active Trader Pro costs
- Paper trading with Active Trader Pro
- Adding a VWAP indicator
- Viewing dark pool data
- Selling covered calls on Fidelity
- Fixing Active Trader Pro not working on Mac
- “Unsupported version of Active Trader Pro” error
- Active Trader Pro drops support for Windows 7 and 8
Getting Help
Fidelity’s desktop FAQ lists Electronic Channel Support at 800-544-7595 for installation and uninstallation questions, and 800-564-0211 for trading questions. For other issues, see how to contact Fidelity customer service and our Fidelity error codes guide.
Frequently Asked Questions
What is Fidelity Active Trader Pro?
Fidelity describes Active Trader Pro as its customizable trading platform for your desktop. You download it and sign in with your Fidelity.com credentials.
Is Fidelity Trader+ replacing Active Trader Pro?
Fidelity now offers Fidelity Trader+ and says you can still use Active Trader Pro Classic, its legacy desktop platform. We have not found a published date for retiring Active Trader Pro Classic, so check Fidelity’s page for the latest.
Is Active Trader Pro free?
Fidelity lists Fidelity Trader+ as free to use, though account or transaction fees may apply. We have not found a stated price for Active Trader Pro Classic on the pages we checked, so confirm with Fidelity.
Does Active Trader Pro work on Mac?
Fidelity’s desktop FAQ says the Mac version bundles CrossOver and Microsoft .NET, so you do not need a separate Windows install, and that it updates automatically.
Is Active Trader Pro available on iPhone or iPad?
Fidelity’s desktop FAQ says Active Trader Pro is not available for iPad or iPhone. Fidelity lists a mobile app mode for Fidelity Trader+.
Who do I call for installation help?
Fidelity’s desktop FAQ lists Electronic Channel Support at 800-544-7595 for installation and uninstallation questions, and 800-564-0211 for trading questions.