Fidelity Error (000960) You must sell a minimum of 1 share

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Someone asks:

I was using the new trade ticket interface and ran into this error when placing an order.

Error: (000960) You must sell a minimum of 1 share. Please review your order or call a Fidelity representative at 1-800-544-6666.

fidelity-000960-error

Answer

As you are well aware, the new trade ticket interface is a work in progress. Errors are to be expected.

Here is a temporary solution to this problem.

  1. Login to your Fidelity account.
  2. Click on Trade.
  3. Verify that New Trade Experience is set to Off.
  4. Place your order.
fidelity-trade-popup-modal

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Hi! I'm Diego, 38, and I currently reside in New York. I work as a financial analyst. I primarily focus on initiatives involving research and data analysis.

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