Fidelity Error (000960) You must sell a minimum of 1 share

Someone asks:

I was using the new trade ticket interface and ran into this error when placing an order.

Error: (000960) You must sell a minimum of 1 share. Please review your order or call a Fidelity representative at 1-800-544-6666.


As you are well aware, the new trade ticket interface is a work in progress. Errors are to be expected.

Here is a temporary solution to this problem.

  1. Login to your Fidelity account.
  2. Click on Trade.
  3. Verify that New Trade Experience is set to Off.
  4. Place your order.

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Diego, a seasoned financial analyst in New York, brings a decade of expertise to guiding financial decisions. As a blogger for, he simplifies finance, offering insights on Fidelity Investments. Beyond numbers, he explores NYC's culture and enjoys capturing moments through his photography.

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