How To Get Reimbursed for Fidelity Account Transfer Fee ($75 ACAT)

Someone asks:

I will likely do an ACAT to Fidelity. Anybody have experience with this process? What does Fidelity charge to transfer stocks? Will Fidelity cover the ACAT transfer fees?

Fidelity Account Transfer (ACAT) Fee 2022

Fidelity does not charge a fee to move assets from another brokerage. However, your current institution may charge a fee for transferring out of their firm.

For example, most stock brokers will charge its customer $75 for moving from their brokerage to Fidelity. This fee will be deducted before assets are transferred to Fidelity.

If this happens to you, Fidelity will reimburse any account transfer (ACAT) fee incurred by your former brokerage.

How to Ask for ACAT Reimbursement from Fidelity

If you haven’t requested to transfer: (if your assets are now with Fidelity - start at step 4)

  1. Go to this page and start a new account transfer request.
  2. Provide Fidelity with your information.
  3. Wait for Fidelity to transfer your assets (stocks, options, etc.) from your old brokerage to Fidelity.
  4. Call Fidelity Customer Service at 800-343-3548.
  5. Tell them that you recently switched to Fidelity and would like to get reimbursed for the ACAT fee.

Other Comments:

Aaron C:

I am moving my playing around account from another brokerage to join my 401k I’ve had from work and a Fidelity Go account I’ve just opened. Does anyone know if Fidelity will refund the transfer fee for moving the account? Thanks!

Andrew L:

Definitely message Fidelity and ask them to reimburse you for the fee. I had to show them a statement with the fee on it, after the transfer was completed, and they paid me back to make up for the fee.

Mike R:

They should. I’ve transferred several accounts over the years, and they reimbursed all fees. Call and talk to them about it. They’ll likely tell you, yes, just make the transfers and then contact them again about reimbursement.

Consider transferring to Fidelity from another brokerage? Check out our dedicated guides below.

2/17/22 I called this number and was told they would not reimburse this fee.

That’s odd! What was your previous broker? And what was the total portfolio value? If it’s too small, they may not give you a refund for the ACAT fee.

Currently, transfers greater than $25,000 may be eligible for a transfer of assets (TOA) fee reimbursement.

Even if your account value is less than $25k, you may still be eligible. It is always best to contact Fidelity customer service so that they can look into your specific account and assist you.