Fidelity (14020) The symbol you entered is invalid

Someone asks:

What’s this mean? And I do have the after hours toggle button on. Trying to buy after hours.

(14020) The symbol you entered is invalid. Please enter a valid symbol or if you do not know the symbol you may use Symbol Lookup on the trade screen to look it up. The Cusip you entered is invalid or may not match the trade action you selected. Please review your order or call Fidelity representative at 1-800-544-6666.



John S:

I’ve seen that pop up for me a few times two, during a after hours trading… I’m not sure if it’s a bug or what. I know for certain that the symbol that I typed in was correct, but I’ve seen this multiple times with the same symbol. I’m wondering if it has something to do with OTC stocks and after market hours… Because I don’t have the issue when I purchase the same symbol during market hours.

Kyndra W:

It has to do with their stop sign. They need to send financials or other docs in to get it removed. If you can purchase a penny stock on Fidelity, basically you know it’s somewhat credible.

2 posts – 2 participants

Diego, a seasoned financial analyst in New York, brings a decade of expertise to guiding financial decisions. As a blogger for, he simplifies finance, offering insights on Fidelity Investments. Beyond numbers, he explores NYC's culture and enjoys capturing moments through his photography.

1 thought on “Fidelity (14020) The symbol you entered is invalid”

  1. I’m seeing it on the currency exchange option of fidelity. I have internation currency exchange enabled on my fidelity account, yet it gives me a 14020 error on it


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