Fidelity is currently unable to provide brokerage or mutual fund account information

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Someone asks:

Anyone getting this error today??

Fidelity is currently unable to provide brokerage or mutual fund account information. Please try again later.

fidelity-app-please-try-again-later-error

Answers:

Daniel W:

Most of the time if this happens you just need to refresh or close out of the app and go back in.

Willcue A:

Close the app and reset then you are good to go.

Ali J:

Happens all the time. Just close and reopen.

Julia B:

I just talked to a lead tech at Fidelity. He said they are working on a fix as they have had some issues with the latest iOS update on iPhone. He said they hope by the end of the year to have a completely new app available across the board and all of their resources have been going to that and this latest iOS update issue came unexpectedly. Very nice guy.

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Hi! I'm Diego, 38, and I currently reside in New York. I work as a financial analyst. I primarily focus on initiatives involving research and data analysis.

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